Question 1

How much does an ice cream truck cost for an event in Charleston?

Accepted Answer

Every event is priced with a custom quote because the cost depends on your location, group size, time of day, and service window. A 15-guest minimum applies. Email us with your event details and we'll send you a specific quote.

Question 2

How far in advance should I book?

Accepted Answer

We recommend booking 2 to 4 weeks in advance. During peak season (May to September), weekend dates fill up quickly, especially for weddings and HOA events. The earlier you reach out, the better.

Question 3

Is there a minimum booking requirement?

Accepted Answer

Yes. We have a 15-guest minimum for all events. Just contact us for a custom quote.

Question 4

Do you require a deposit?

Accepted Answer

We typically require a deposit to hold your date. Details are confirmed when you book. Reach out via the contact form or call (843) 817-5725 and we'll walk you through the process.

Question 5

What payment methods do you accept?

Accepted Answer

We accept major credit cards, cash, check, and Venmo. For corporate and school events, we can invoice and accept business checks. Let us know your preference when booking.

Question 6

What's on the Mister Softee menu?

Accepted Answer

We serve soft serve cones ($6, kids $5), cartwheels ($6), shakes ($8), sundaes ($8), soda floats ($9), and banana boats ($10). Flavors are vanilla, chocolate, and twist, with a fully customizable menu and a wide topping selection.

Question 7

Do you have dairy-free or vegan options?

Accepted Answer

Our standard soft serve is dairy-based. If you have guests with dairy allergies or dietary restrictions, please let us know when booking and we'll discuss what options are available for your event.

Question 8

Do you have options for guests with nut allergies?

Accepted Answer

Please contact us before your event with any specific allergy concerns. We'll provide a full allergen sheet for your guests and do our best to accommodate dietary needs safely.

Question 9

Can I customize the menu for my event?

Accepted Answer

Yes. Our menu is fully customizable. The full menu (cones, shakes, sundaes, cartwheels, banana boats, soda floats) with a wide topping selection means there's something for everyone.

Question 10

How long does the ice cream truck stay at an event?

Accepted Answer

Standard service windows are 1 to 3 hours. Most private parties run 1.5 to 2 hours. Weddings and large corporate events can request extended windows. We'll agree on the service window when you book.

Question 11

How many guests can you serve per hour?

Accepted Answer

We can serve a large volume of guests per hour depending on the menu mix and event format. For very large events, we'll discuss a service plan to ensure everyone gets served efficiently.

Question 12

What do you need for setup?

Accepted Answer

We need a flat, accessible surface for the truck (driveway, parking lot, flat grass) and enough space to park and serve. We don't require power. The truck is self-contained. We'll discuss specifics when you book.

Question 13

Do you need a permit to bring the ice cream truck to a neighborhood or HOA event?

Accepted Answer

For private events on private property (HOA common areas, backyards, private venues), no permit is typically required. For events on public streets or in public parks, permit requirements vary by municipality. We're happy to advise based on your event location.

Question 14

Can you park the truck at a downtown Charleston or urban venue?

Accepted Answer

Yes, we regularly serve downtown Charleston events. We'll coordinate the setup location with your venue or event organizer in advance. Contact us with your venue address and we'll confirm logistics.

Question 15

Do you provide a W-9 for corporate and school clients?

Accepted Answer

Yes, we provide a W-9, invoice, and receipt for all corporate and school events. We understand accounting requirements and make the paperwork easy. Just ask when you reach out.

Question 16

Can you serve a large corporate event with 200+ employees?

Accepted Answer

Absolutely. We're experienced with large corporate events. For groups of 200+, we'll discuss the service plan upfront to ensure efficient service for the whole group.

Question 17

Can the truck be used for a school fundraiser?

Accepted Answer

Yes, fundraiser arrangements are available. Contact us to discuss how we can structure a fundraiser that benefits your school's PTA or organization.

Question 18

What's the best time to bring out the ice cream truck at a wedding?

Accepted Answer

Late-night service (after dinner, during dancing) is the most popular and creates a memorable surprise moment. Cocktail hour is also popular for outdoor summer weddings. We work with your timeline.

Question 19

Can you work with our wedding planner?

Accepted Answer

Yes, we coordinate directly with planners and venue coordinators on setup, arrival time, parking, and logistics. We're experienced with wedding vendor coordination.

Question 20

Do you serve beach or barn weddings outside downtown Charleston?

Accepted Answer

Yes. We've served weddings at barn venues on Johns Island, beachfront properties on Isle of Palms and Sullivan's Island, and throughout the Lowcountry. A small travel surcharge may apply for distant locations.

Frequently Asked Questions

Booking & Pricing

The Menu

Logistics & Setup

Corporate & School Events

Weddings

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